NYS COVID-19 P&C CUSTOMER RELIEF NOTICE

New York State Department of Financial Services extends grace periods for certain property/casualty insurance policies.  If you are an individual or small business and can demonstrate financial hardship as a result of the coronavirus pandemic.  
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NYS COVID-19 LIFE INSURANCE CUSTOMER RELIEF NOTICE

New York State Department of Financial Services extends grace period and give you other rights under life insurance policy or annuity contract if you can demonstrate financial hardship as a result of the coronavirus pandemic.  Read more.

OFFICE CLOSURE DURING COVID-19

As we continue to monitor the spread of COVID-19 (coronavirus), the health and safety of our policy holders and staff is our top priority. Based on recommendations from the CDC (Center for Disease Control) as well as the recommendations from the New York State Governor,  SEFCU Insurance Agency has made the decision to temporarily close our offices located at 469 State Street, 3rdFloor, Schenectady and 297 Main Street, Schoharie beginning Friday, March 20th until further notice. 

This temporary closure affects SEFCU Insurance Agency offices ONLY. 

During this time of uncertainty, you can rest assured knowing that SEFCU Insurance Agency will continue to meet the needs of our customers. Agents are available by phone as well as email to service your policies, offer quotes, and answer any of your questions. We will not be staffing our offices or accepting premium payments in person.

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Carrier Contact Information

A-Central Insurance

  • 800-234-6926 (24 hour)
Online Claims

Adirondack

  • 866-992-4368
  • 877-629-8003 (Claims)
Online Claims

Allstate

  • 877-810-2920 (24 hour)
Online Claims

Cherry Valley

  • 716.632.5433 (Claims)
  • 800.234-9876 (Billing)
Online Claims

Chubb

  • 1-800-372-4822 (16 digit account)
  • 1-800-444-6161 (9 digit account)
  • 1-800-252-4670 (Claims)
Online Claims

Commuity Mutual

  • 518-477-8182 (Claims & Billing)
  • 877-302-0203 (After hour Service)

Dryden Mutual

  • 800-782-0154 (Claims)
  • 800-556-5802 (After Hour Service)
  • 800-694-8271 (Billing)
Online Claims

Eastern Mutual

  • 518-996-4491 (Claims)
  • 800-367-3242 (Billing)
  • 877-302-0203 (After Hour Service)
Online Claims

Erie and Niagara

  • 800-234-9876 (24 hour)
Online Claims

Farmers

  • 800-435-7764 (24 hour)
  • 888-327-6335 (Billing)
Online Claims

Foremost

  • 800-527-3907 (24 hour)
  • 800.532-4224 (Billing)
Online Claims

Hagerty

  • 800-747-5348 (Billing)
  • 800-385-0274 (Claims)
Online Claims

Harleysville

  • 800-892-8877 (24 hour)
  • 866-665-4992 (Billing)
Online Claims

Hartford

  • 800-243-5860 (24 hour)
  • 800-423-6789 (Billing)
Online Claims

IAAC (RLI)

  • 800-444-0406 (Claims)
  • 866-302-7925 (Billing)
  • Cunningham Lindsey: 800-621-5410
  • Custard: 800-609-8041
Online Claims

JC Taylor Insurance

  • 800-272-6764 (Claims)
  • 800-345-8290 (Billing)

Leatherstocking

  • 607-282-4801 (Claims)
  • 800-886-8048 (24 hour)
  • 607-282-4800 (Billing)
Online Claims

Madison Mutual

  • 315-687-3211
  • 800-766-6642 (24 hour)
Online Claims

Markel

  • 800.362-7535 (Claims)
  • 800-431-1270 (Billing)

Mercury

  • 800-503-3724 (24 hour)
Online Claims

MetLife Auto & Home

  • 800-854-6011 (24 hour)
  • 800-638-5433 (Billing)
Online Claims

National Flood

  • 800-427-4661 (Claims)
  • 877-336-2627 (Billing)

National General (Formerly GMAC)

  • 800-468-3466 (24 hour)
  • 800-462-2123 (Billing)
Online Claims

Nationwide

  • 800-421-3535 (24 hour)
  • 888-891-0267 (Billing)
Online Claims

NY Mutual Underwriter

  • 800-962-3155 (Claims)
  • 518-783-6968 (Billing)

NYCM

  • 800-234-6926 (24 hour)
Online Claims

Otsego County Patrons

  • 607-638-9741 (Claims & Billing)
  • 607-434-0695 (After hour Service)

Otsego Mutual

  • 800-333-7642 (Claims & Billing)

Preferred Mutual

  • 800-333-7642 (Claims)
Online Claims

Progressive

  • 518-776-4737 (24 hour)
  • 800-776-4737 (Billing)
Online Claims

SAFECO

  • 800-332-3226 (24 hour)
  • 888-723-3260 (Billing)
Online Claims

Sterling

  • 800-462-4661 (After hour Service)
  • 518-234-2521 (Claims & Billing)

Travelers

  • 800-252-4633 (24 hours)
  • 800-462-2521 (After hour Service)
  • 800-842-5075 (Billing)
Online Claims

Travelers Flood

  • 800-252-4633
Online Claims

Utica National

  • 800-598-8422 (Billing)
  • 800-216-1420 (24 hour)
Online Claims

Wright Flood

  • 800-725-9472 (24 hour)
  • 800-820-3242 (Billing)
Online Claims

For more information or to obtain a free, no-obligation quote please call our team at 518-786-9905 or 888-250-6689 (toll free).